Director of Housekeeping | Seattle Airport Marriott | Nominated By Bob Schrader
"It is with great pleasure and enthusiasm that I write this nomination for Joyce, who has served as our Director of Housekeeping with exceptional dedication and unwavering determination. Joyce’s remarkable ability to overcome challenges and her unyielding commitment to achieving our financial goals have significantly contributed to the success of our hotel. Throughout her tenure as Director of Housekeeping, Joyce has demonstrated exceptional leadership skills and a deep understanding of the hospitality industry. She has successfully managed a diverse team of housekeeping staff, leading by example, and fostering a culture of teamwork and excellence. Joyce’s clear communication, approachability, and willingness to listen have created a positive work environment that motivates her team to consistently perform at their best. One of Joyce’s most commendable qualities is her strong will and tenacity in the face of obstacles. She has consistently shown an ability to identify solutions where others might see roadblocks, finding innovative ways to streamline operations and optimize efficiency within the housekeeping department. Her resourcefulness and ability to adapt to changing circumstances have been instrumental in maintaining high standards of cleanliness and guest satisfaction even during challenging times. It is worth noting that under Joyce’s leadership, our hotel has not only maintained its reputation for impeccable cleanliness but has also achieved remarkable financial success. Her strategic thinking and meticulous attention to detail have played a crucial role in managing the housekeeping budget effectively, resulting in cost saving without compromising the guest experience. Through her efforts, we have consistently met and exceeded our financial goals, contributing significantly to the overall profitability of the hotel. In conclusion, I wholeheartedly nominate Joyce for her exceptional contributions as the Director of Housekeeping. Joyce’s talents and personal attributes make her an invaluable asset to our organization. I am confident that she will continue to excel and make a positive impact here at the Marriott Seattle Airport".