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Industry Guidance for Promoting the Health and Safety of All Travelers

The following guidance developed by The U.S. Travel Association, the national, non-profit organization representing all components of the travel industry that generates $2.6 trillion in economic output and supports 15.8 million American jobs, was developed in close collaboration with health and medical professionals, and with organizations throughout the broader travel industry: hotels/resorts, airports, airlines, attractions, restaurants, rental cars, meeting venues, event producers, travel advisors and others. It also builds upon and aligns with the White House and CDC guidelines for "Opening Up America Again."

We will modify the guidance as the public health issue evolves and we will continue to work with medical and health professionals, government officials and travel leaders across the industry to prioritize the health and safety of travelers and travel employees.

 

Create Transmission Barriers

1. Travel businesses should adapt operations, modify employee practices and/or redesign public spaces to help protect employees and customers.

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2. Travel businesses should consider implementing touchless solutions, where practical, to limit the opportunity for virus transmission while also enabling a positive travel experience.

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Enhance Sanitation

3. Travel businesses should adopt and implement enhanced sanitation procedures specifically designed to combat the transmission of COVID-19.

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Promote Health Screening

4. Travel businesses should promote health screening measures for employees and isolate workers with possible COVID-19 symptoms and provide health resources to customers.

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5. Travel businesses should establish a set of procedures aligned with CDC guidance should an employee or customer test positive for COVID-19.

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Follow Food & Beverage Service Guidance

6. Travel businesses should follow best practices in food and beverage service to promote health of employees and customers.

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